The following policy will apply for any refund requests.
- Refunds can be issued before an Ad is published. Once the Ad is published, no refund will be issued.
- Once an Ad is running, no refund is issued, even if the Ad was canceled in the middle of its running period. No partial nor full refunds will be issued.
- If upgrading from one Ad plan to another, no refunds will be provided for the remaining time of current Ad plan if available.
For refund requests, please send us an email at webmaster@equinesouq.com